The FAHM Method

Removing barriers for a clear path forward.

We know business end to end and possess the expertise to take yours to the next level. FAHM’s next-generation methodology is all about the power of cognitive solutions, leveraging Artificial Intelligence (AI) and Cloud platforms to transform your business. We bring a suite of tools together across the value chain to help provide one journey, one experience and complete engagement from your customer.

Our methodology has been refined over ten years supporting hundreds of clients, producing countless insights along the way. Your organization can benefit from this expertise once we build the precise enterprise technology solution that will elevate your organization into the future.

FAHM Intelligent Ecosystem

This methodology revolves around our intelligent ecosystem, which works to solve four main challenges of business. They are the keys to unlocking your company’s potential and can be customized to your organization.


Save the roller-coaster ride for the amusement parks. Customer journeys, no matter the channel, need to be straightforward and smooth in order to maximize experience. Monitoring online and in store browsing and buying patterns as well as understanding responses to campaigns can provide valuable insight into customer behavior. Good experiences leverage data and insights and a test and learn approach to continually improve and exceed customer expectations.


Removing hurdles is the easiest way to convert shoppers into customers. Either in store, online or by phone; a seamless checkout process will give every customer a positive experience and instill confidence. Securely accepting and storing data helps enhance that trust and increases the likelihood of future visits and orders. Building on that relationship then provides brands not only customers but ambassadors.


Don’t make promises you can’t keep. That’s the age-old saying and when it comes to fulfillment, nothing applies more. From the availability of items in stock to the locations where orders can be picked up, received or returned, customers want flexibility. Catering to those demands requires an agile system, and a digital maestro that can efficiently orchestrate every customer’s request.


It doesn’t matter if a shipment contains coffee pods or a birthday present — once orders are placed, the clock starts. Customers expect businesses to live up to their shipping times and prove the responsiveness of their supply chain. Whether it’s through a parcel carrier, a truck delivery or a courier service; customers expect businesses to go the extra mile for the final mile. Emotions play a huge role here, making good experiences memorable and bad experiences unforgettable.

The way we solve these challenges is through our core services and partnerships. FAHM Technology Partners has collaborated with numerous organizations to enhance our digital capabilities and guarantee quality, cost efficiency and fast time to market. This allows us to take on almost any project at any scale. From cloud computing and mobile app development to IBM’s personalized insights and Mirakl’s custom marketplaces, our industry-leading tools and team of experts can create the perfect solution our clients envision.



  • Digital Transformation
  • Infrastructure Modernization
  • Operational Efficiencies

Software Implementations

  • Marketing
  • Commerce
  • Marketplace
  • Supply Chain
  • AI
  • Blockchain

Professional Services

  • Staffing
  • System Management
  • Performance Management
  • Dev Ops
  • Managed Services
  • Enterprise Development


Our versatile approach can assist any vendor with overcoming challenges, regardless of industry. We fuel strategic growth by personalizing content and transforming unstructured content into a common user experience. This deepens engagement with customers/prospects while generating valuable insights into behaviours and patterns, providing even more data to drive conversions. An agile omni-channel model is then necessary to increase commerce and optimize the sale of goods and services. Connecting this online/in-store order with a intelligent supply chain will eliminate risks and illuminate opportunities.