Transform Your Business With Strategic IT Solutions

Driven by improving customer experience, we help our partners eliminate risks and illuminate opportunities with powerful, flexible and scalable solutions. Connect with our services team to begin the customized digital transformation your business needs.

 

FAHM Intelligent Ecosystem

 

FAHM Intelligent Ecosystem

Engage
Save the roller-coaster ride for the amusement parks. Customer journeys, no matter the channel, need to be straightforward and smooth in order to maximize experience. Monitoring online and in store browsing and buying patterns as well as understanding responses to campaigns can provide valuable insight into customer behavior. Good experiences leverage data and insights and a test and learn approach to continually improve and exceed customer expectations.
Transact
Removing hurdles is the easiest way to convert shoppers into customers. Either in store, online or by phone; a seamless checkout process will give every customer a positive experience and instill confidence. Securely accepting and storing data helps enhance that trust and increases the likelihood of future visits and orders. Building on that relationship then provides brands not only customers but ambassadors.
Fulfill
Don’t make promises you can’t keep. That’s the age-old saying and when it comes to fulfillment, nothing applies more. From the availability of items in stock to the locations where orders can be picked up, received or returned, customers want flexibility. Catering to those demands requires an agile system, and a digital maestro that can efficiently orchestrate every customer’s request.
Delivery
It doesn’t matter if a shipment contains coffee pods or a birthday present — once orders are placed, the clock starts. Customers expect businesses to live up to their shipping times and prove the responsiveness of their supply chain. Whether it’s through a parcel carrier, a truck delivery or a courier service; customers expect businesses to go the extra mile for the final mile. Emotions play a huge role here, making good experiences memorable and bad experiences unforgettable.
FAHM’s industry-leading team of experts can create the perfect solution for your CX challenges. Explore our services and partnerships to find out how.

Services

Customized solutions to drive your business forward.

Consulting

A team of experts that guides your business with smart, modernized solutions to improve overall efficiency.

  • Digital Transformation
  • Infrastructure Modernization
  • Operational Efficiencies

Software Implementations

Customized products that improve the key digital areas your business needs help in.

  • Marketing
  • Commerce
  • Marketplace
  • Supply Chain
  • AI
  • Blockchain

Professional Services

Dedicated support that manages business performance and oversees development.

  • Staffing
  • System Management
  • Performance Management
  • Dev Ops
  • Managed Services
  • Enterprise Development

Technology Partners

Strategic partnerships with industry-leading technology providers.

Experience

More than 100 years of combined digital expertise.

FAHM Expands Its Industry-Leading Digital Transformation Services to Mexico

New Office in Mexico Expands Ecommerce Partnerships & Supply Chain in LATAM TORONTO, October 28, 2021 — FAHM Technology Partners (FAHM), IBM’s Top New Business Partner of the Year in North America and an IBM Order Management Gold Partner, is excited to announce it has...

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Tell us what you want to create, we’ll build the perfect solution to solve your technology challenges and make your vision a reality.